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Communication of anomalies and possible fraud

The fraud of electricity, gas or water supply is foreknown and punishable as a felony under the Spanish Penal Code, Article 255, and therefore is subject to be reported to the judicial authorities. The utility company can take legal action when harmed by manipulations detected in the service supply (water meter manipulation, fraudulent water supply, bypass of supply ...). 

The fraudster, in addition to the corresponding penalty for the crime, is obliged to pay the defrauded supply. Please note that these practices cause the price to rise for all consumers. 

If you are aware of or suspect a fraudulent situation, please let us know in a completely anonymous manner through our online contact.

Communication of anomalies and possible fraud