Prior appointment
You can decide when you would like us to contact you so we can help with any account-related procedures.
By doing this we can offer you personalised information on your town or municipality.
Atención al Cliente:
911 774 090 / 900 210 100
Utiliza este teléfono para consultas o gestiones comerciales relacionadas con el servicio
Customer service hours:
De lunes a viernes de 8:00 a 21:00 h.
Averías 24 h:
900 101 270
Disponible las 24 h, los 365 días del año
Canal de información y consultas por mensajería instantánea
Customer service hours:
De lunes a viernes de 8:00 a 21:00 h.
You can decide when you would like us to contact you so we can help with any account-related procedures.
In order to complete the procedure we will ask you for your identity document: DNI, NIE or NIF.
If your inquiry is related to a payment, invoice or contract.
If you are not the account holder, we will need the document authorising you to act on their behalf.
Check the documentation required for new supply connections.
Address
Para conocer qué oficina le corresponde,
seleccione el municipio