Prior appointment
You can decide when you would like us to contact you so we can help with any account-related procedures.
By doing this we can offer you personalised information on your town or municipality.
Customer services:
911 774 090 / 900 210 100
Use this phone number for enquiries or commercial transactions related with the service
Customer service hours:
Monday to Friday, from 8 am to 9 pm.
Incidents 24 h:
900 101 270
Available 24 hours a day, 365 days a year
689 624 646 Abre aplicación Whatsapp en nueva ventana
Canal de información y consultas por mensajería instantánea
Customer service hours:
De lunes a viernes de 8:00 a 21:00 h.
You can decide when you would like us to contact you so we can help with any account-related procedures.
In order to complete the procedure we will ask you for your identity document: DNI, NIE or NIF.
If your inquiry is related to a payment, invoice or contract.
If you are not the account holder, we will need the document authorising you to act on their behalf.
Check the documentation required for new supply connections.
Address
To find out which office is yours,
seleccione el municipio